FAQ
Questions? We've got answers.
Everything you need to know about ordering custom spirit gear. Don't see your question? Just reach out.
How do I place an order?
Start by requesting a quote. Tell us the product, your colors, and your mascot, and upload artwork if you have it. We'll reply with pricing and a digital proof. Once you approve, we make it and ship it.
Is there a minimum order?
It depends on the product. Some items are made one at a time, others are priced better in sets. Send us what you're after in a quote request and we'll lay out the options.
Can you match our exact school colors?
Yes. That's the whole point. We build every piece to your specific colors and mascot. If you have brand or PMS color codes, send them along; if not, we'll match from your logo or uniforms.
Do I get to approve a proof before printing?
Always. Nothing goes into production until you've seen a digital proof and approved it. If something's off, you request changes and we revise it until it's exactly right.
What's the typical turnaround?
Turnaround depends on the product, quantity, and how quickly the proof is approved. Tell us your event date in your quote request and we'll make sure your gear arrives in time for game day.
What artwork do you need from me?
The higher-resolution the better. A vector logo (AI, EPS, PDF, or SVG) is ideal. A clear PNG or JPG works too. No usable artwork? We can help recreate it. Just note it when you request a quote.
Do you ship nationwide?
Yes. We're based in Fort Worth, Texas, and ship custom orders to schools and teams anywhere. Shipping is quoted with your order.
Can you handle rush orders?
Often, yes. It depends on the product and our current schedule. If you're on a tight deadline, tell us the date up front and we'll let you know what's possible.